Author: Mark Ackerman, Regional Director, MESAT & EE, ServiceNow In today’s subscription economy, customers’ expectations are heightening. People don’t want to tell a company they’re having a problem. They just want it fixed. And if problems do arise, customers increasingly … Continue reading Three Customer Service Practices Middle East Organizations Need to Change
New integration provides access across platforms to an enhanced collaboration and employee experience ServiceNow®(NYSE:NOW) and Box, Inc. (NYSE:BOX), two industry-leading cloud services companies that drive digitaltransformation for enterprises across industries, announced theyare integrating their platforms to providecustomers with an enhanced … Continue reading ServiceNow and Box Power the Future of Work for the Enterprise
Author: Allan Leinwand, Chief Technology Officer, ServiceNow On my way to the office last week, I was stopped at a stoplight that only allowed three cars through before turning red again. The red and the green seemed to fight for … Continue reading CIOs or Line of Business Leaders—Who Leads Digital Transformation?
Interview with Pat Wadors Chief Talent Officer – ServiceNow ServiceNow makes work better across an enterprise by getting complex multi-step tasks completed seamlessly with applications that automate, predict, digitize and optimize business processes. This applies to Human Resources, as well, … Continue reading High-quality Employee Service Experiences
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