CXO Research: Organizations Can Lose $20 Million Each Year Due to Poor Data Management

The 2019 Veeam Cloud Data Management Report indicates that 73% of organizations are failing to meet users’ demands for uninterrupted access to applications and data; many companies are now looking to embrace Cloud Data Management to better meet protection needs and leverage the power of their data

Over the past decade, the amount of data generated has exploded; data growth and sprawl is so rampant that by 2025 we will generate more than 175 Zettabytes of data each year, up almost two thirds from 2018[1]. Organizations need to manage and protect this data no matter where it resides, but according to the latest industry survey results released today from Veeam® Software, the leader in Backup solutions that enable Cloud Data Management™, 73% of organizations globally admit to not being able to meet users’ demands for uninterrupted access to data and services, costing the typical company $20 million a year. This highlights the devastating impact downtime can have on lost revenue, productivity, and customer confidence. However, this year’s study shows that organizations are acting to combat this, with nearly three-quarters (72%) looking to embrace Cloud Data Management, often by exploiting hybrid cloud capabilities, to ensure success and drive more value from their data.

The 2019 Veeam Cloud Data Management Reportsurveyed more than 1,500 senior business and IT leaders from 13 countries and found that respondents are aware of the importance of data management to their business’ success, pointing to greater productivity today, and the potential to drive business transformation in the future.

Middle East Survey Findings

  • Addressing Data Management Challenges
    • 93% of organizations will have Cloud Data Management initiatives in place by the end of 2019 to drive success
    • The average enterprise is investing $41 million in transformational technologies
  • Companies are on a journey to become a more intelligent business have four defining attributes
    • Cloud Data Management – 76% have SaaS deployments, citing security and fl­exibility as key
    • Capabilities – 89% see increasing employee skills as critical to the success of Intelligent Data Management initiatives
    • Culture – 66% believe company culture must be more open to digital
    • Confidence – 97% have confidence in Intelligent Data Management initiatives
  • The big benefi­ts of digital transformation to Middle Eastern businesses
    • 44% view the deployment of digital technology as critical to success in next 2 years
    • $124 million can be added in additional revenue annually through the use of digital initiatives
    • 80% see productivity bene­fits of Intelligent Data Management
  • Maturity of Digital Initiatives
    • Only 24% of enterprises in the Middle East describe their digital initiatives as mature.

“We are living in a data-driven age, and organizations need to wake up and take action to protect their data. Businesses must manage their data in a way that always delivers availability and leverage its value to drive performance. This is no longer a luxury, but a business necessity. There is a significant opportunity and competitive advantage for those who effectively manage their data. Ask yourself, are you confident that your business data will always be available? If you are unsure, it’s time to act, and our study shows that many are not acting fast enough,” said Ratmir Timashev, co-founder and Executive Vice President (EVP) of Sales & Marketing at Veeam.

Organizations are looking to embrace the power of technologies such as the cloud, or hybrid cloud, Big Data, Artificial Intelligence (AI), and the Internet of Things (IoT) to drive business success and will each invest on average $41 million in 2019 on such transformational technologies.  Almost half of respondents admit that data protection is imperative to leverage these investments. Alarmingly, only 37% of businesses are very confident in their current backup solutions, with the majority (73%) admitting that they cannot meet user demands. This inhibits the adoption of tools and processes that can drive business advantage, but leaders recognize work needs to be done; more than half of those surveyed are looking to deploy Intelligent Data Management and multi-cloud solutions across the business to address this failing.

There are big benefits to be had from the deployment of digital initiatives as organizations on average attribute $124 million additional revenue [per company] to these annually. However, these findings shine a light on the global disparity in digital adoption. Some of the world’s largest economies are at risk of having to play catch-up when it comes to their investment in digital innovation. Forty-one percent of Japanese businesses and 48% of Brazilian businesses described their data management as mature, compared to just over a quarter in France and Germany, and just 11% in the UK. Crucially, change does not appear to be on the horizon, with Japanese and Brazilian organizations intending to invest on average $105 million and $73 million respectively in Intelligent Data Management in the next 12 months, markedly larger than the average organizational investment expected in the UK ($14 million), China ($17 million) and US ($38 million).

Timashev added: “We’re seeing a global digital arms race develop today, with some of the world’s most advanced economies at risk of being left behind when it comes to their digital adoption. It’s essential that organizations get the right digital foundation in place to intelligently manage their data and safeguard their future. To achieve this, businesses must be united internally, with IT and the business working collaboratively and addressing cultural and skills challenges.”

Journey to a more intelligent business

The 2019 Veeam Cloud Data Management Report found that organizations are on a journey to become a more intelligent business, meaning they are leveraging technologies such as Cloud Data Management and AI to create a real-time view of the collective business and the ability to act intelligently on that insight. Amongst the businesses on this journey, the study highlights four common components globally:

  1. Cloud: Cloud Data Management is a key component of delivering Intelligent Data Management. Three-quarters of companies report using Software-as-a-Service (SaaS) platforms. Many are utilizing the cloud for their backup and recovery services, with 51% using Backup-as-a-Service (BaaS) and 44% using disaster recovery-as-a-service (DRaaS). It is evident that leaders are recognizing the advantages of a multi-cloud and hybrid-based approach, citing cost, reliability, flexibility and data security of the cloud as their main reasons for choosing it.
  2. Capabilities: Organizations must enhance their capabilities, to ensure employees can draw on data insights and use new technologies as they are deployed, with 9 out of 10 businesses viewing upskilling employees’ digital skills as vital to their digital success.
  3. Culture: Creating a culture that is adaptable and receptive to new technologies so that people can evolve with the organization is essential, with more than two-thirds of respondents believing that company culture needs to become more open and accepting to digital technologies.
  4. Confidence: Organizations must create a sense of confidence in the business’ digital capabilities, built on a strong data foundation. Presently, only a quarter of respondents report total confidence in their capability to meet their digital challenges.

 What is clear from the 2019 Veeam Cloud Data Management Report is that the time for action is now. This starts with a strong digital foundation, which ensures that data is backed up and always available. With this in place, organizations can confidently deploy new digital initiatives, leveraging the business value and competitive advantage for today and into the future, and harness the potential of Cloud Data Management.

“Cloud has stopped being something CIOs and IT managers talk about but don’t necessarily implement and has become a must-have for any digital business. At the same time, data management is taking on an increasingly crucial role. Organizations are beginning to understand their data better and being able to access the right data at the right time, and recover it when it’s lost or damaged, can determine the success of a business. Organizations are using data management to increase productivity, maintain corporate stability and improve their ability to forecast, making better informed decisions as a result,” says Claude Schuck, regional manager, Middle East at Veeam.

“Within this context, technology has never been so important to a business’ success. Organizations around the world rely on a whole host of digital platforms for everything from keeping the lights on to creating ground-breaking, new offerings for customers. This, combined with implementing a data-driven culture which maximizes the value of the data available to the business, will enable the next-generation of industry disruptors and innovators to scale effectively and securely,” Claude concludes.

[1]IDC Report (2018): The Digitization of the World From Edge to Core

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