CRN®, a brand of The Channel Company, has acknowledged Kodak Alaris in its 2021 Partner Program Guide. The annual guide provides a conclusive list of the most distinguished partner programs from leading technology companies that provide products and services through the IT Channel. The 5-Star rating is awarded to an exclusive group of companies that offer solution providers the best of the best, going above and beyond in their partner programs.
Given the importance of IT vendor channel programs, each year CRN develops its Partner Program Guide to provide the channel community with a detailed look at the partner programs offered by IT manufacturers, software developers, service companies, and distributors. Vendors are scored based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support, and communication.
“Our customers face numerous challenges associated with inefficient, disconnected, manual document workflows,” said Don Lofstrom, President & General Manager of Kodak Alaris. “Partnering with Kodak Alaris helps our channel vendors find new ways to deliver solutions that accelerate digital transformation, while expanding their offerings and tapping into new sources of profitable revenue.”
With the widespread adoption of IoT and cloud-based solutions, Kodak Alaris has been increasingly focused on partner expansion. “Our goal is to continue to be a premier technology vendor for existing partners while establishing new relationships with the ISVs, SIs and developers who can help us deliver INfuse – our next generation, smart, connected scanning solution,” added Lofstrom.
Another reason partners are attracted to Kodak Alaris is the firm’s top-rated service and support organization, which has a 95% customer satisfaction rating and a 92% first-call completion rate. Their partner program has earned CRN’s 5-Star rating four times in recent years.
“As innovation continues to fuel the speed and intricacy of technology, solution providers need partners that can keep up and support their developing business.” said Blaine Raddon, CEO of The Channel Company. “CRN’s 2021 Partner Program Guide gives insight into the strengths of each organization’s program to recognize those that continually support and push positive change inside the IT channel.”
The 2021 Partner Program Guide will be featured in the April 2021 issue of CRN and online at www.CRN.com/PPG.