High-quality Employee Service Experiences

Interview with Pat Wadors Chief Talent Officer – ServiceNow ServiceNow makes work better across an enterprise by getting complex multi-step tasks completed seamlessly with applications that automate, predict, digitize and optimize business processes. This applies to Human Resources, as well, to create a better experience for employees. ServiceNow recently announced practical product integration software that helps customers using ServiceNow HR Service Delivery and SAP SuccessFactors Employee Central to deliver high-quality employee service experiences. Mutual customers already using ServiceNow for HR Service Delivery and SAP SuccessFactors Employee Central around the globe will be able to immediately benefit from the consistent, comprehensive … Continue reading High-quality Employee Service Experiences

Effective Incident Response – Practice Makes Perfect

By:  Morey Haber, chief technology officer, BeyondTrust As a security professional, I have seen a wide variety of best practices for incident response. The methodologies vary greatly based on the sensitivity of the data, requirements to notify law enforcement, etc. Best practices recommendations exist from non-profit security organizations through to regulatory compliance initiatives, but all suffer from the same problem—they are painfully too high level to actually execute. Every one of the standards will recommend having an incident response plan, assigning roles and responsibilities, preserving critical log information, notifying law enforcement, and prioritizing restoration of services. Sounds great…but how? Creating … Continue reading Effective Incident Response – Practice Makes Perfect

Healthcare will become Digitised by 2030 to Keep Services Alive, Experts Predict

Automation, robotics and self-diagnosis will soon play a vital role in caring for ageing populations and creating better experiences for both patients and health workers, but security risks could rise, according to Aruba report published today Within ten years your medical check-up could involve more interaction with sensors, cameras and robotic scanning devices than human doctors and nurses, as healthcare organisations re-build services around the Internet of Things (IoT), according to a new report by Aruba, a Hewlett Packard Enterprise company. The ‘Building the Hospital of 2030’report, features the results of  interviews carried out with senior healthcare leaders and futureologists. … Continue reading Healthcare will become Digitised by 2030 to Keep Services Alive, Experts Predict

Hybrid Approach to Security Needed for Maximum Protection Against Cyber Attacks

By: ‎Ashraf Sheet, Regional Director Middle East & Africa at ‎Infoblox Are Software-as-a-Solution (SaaS) security solutions truly the panacea they are publicized to be? The answer is, it depends on how the SaaS solution is architected. A majority of SaaS-only security solutions are “overlay” solutions that simply provide an additional layer of security on top of an enterprise’s existing network and security infrastructure. These overlay solutions are easy for the vendor to develop, but difficult for the customer to combine with other existing security solutions and derive value from. In contrast, a hybrid approach to security is one that tightly … Continue reading Hybrid Approach to Security Needed for Maximum Protection Against Cyber Attacks