New 4K Laser Projectors, Professional Displays and Integrated PTZ Cameras deliver stunning imagery that meet future business demands across industries Panasonic Marketing Middle East & Africa (PMMAF) is showcasing its latest projection, professional display and integrated PTZ cameras at GITEX Technology Week 2018 from October 14 to 18 at the Dubai World Trade Center. Among new product introductions, taking the spotlight are game-changing technologies, including a 4k+ laser projector boasting 21,000 lumens of brightness, two new series of 4K+ professional displays and a 4K/60p integrated pan/tilt/zoom camera. Mr. Yasuo Yamasaki – Director, System Solutions & Communications Division, Panasonic Marketing Middle East … Continue reading Panasonic showcases best-in-class visual solutions at GITEX 2018

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Three Customer Service Practices Middle East Organizations Need to Change

October 6, 2018October 7, 2018 Business & Lifestyle Publishing

Author: Mark Ackerman, Regional Director, MESAT & EE, ServiceNow In today’s subscription economy, customers’ expectations are heightening. People don’t want to tell a company they’re having a problem. They just want it fixed. And if problems do arise, customers increasingly expect the company to acknowledge their pain, and fast. In fact, according to McKinsey, customers are less likely to renew or repurchase from the same company if the customer experience was only average; but when the experience improves from average to wow, customers are 30 to 50% more likely to renew. Unfortunately, for many companies, average customer service is the … Continue reading Three Customer Service Practices Middle East Organizations Need to Change

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Nozomi Networks and Help AG Team to Deliver Advanced ICS Cybersecurity Solutions to Industrial Environments across Middle East

September 12, 2018 Business & Lifestyle Publishing

Help AG to resell Nozomi Networks solutions as its preferred provider for ICS cybersecurity and anomaly detection Nozomi Networks Inc., the leader in real-time cybersecurity and operational visibility for industrial control systems, (ICS) and Help AG today announced they have partnered to broaden Help AG’s delivery of services to customers in industrial automation, manufacturing, power and building operations industries across the Middle East. Help AG will work with and resell the Nozomi Networks solution. “As the region’s trusted security advisor, Help AG is committed to addressing every aspect of cyber security across all verticals. Industrial plants and critical infrastructure have … Continue reading Nozomi Networks and Help AG Team to Deliver Advanced ICS Cybersecurity Solutions to Industrial Environments across Middle East

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INFINIX UNVEILS “BEYOND INTELLIGENT” DEVICE NOTE 5 POWERED BY ANDROID ONE

June 25, 2018June 25, 2018 Business & Lifestyle Publishing

Infinity 6.0’’ FHD+ screen and 18:9 screen ratio provide users with superb visual experience 16MP low-light front camera helps users take professional selfies even in low light 4500mAh battery gives 3 days battery life for average use Infinix, the TRANSSION Holdings premium smartphone brand, committed to bringing cutting-edge technology and stylish designed mobile devices to young generations. Note 5, the brand’s “Beyond Intelligent” smartphone, is part of the Android One program, designed to deliver a software experience by Google. Encased in the beautifully designed hardware of the Note 5, Android One brings secure and smart AI-powered innovations – like … Continue reading INFINIX UNVEILS “BEYOND INTELLIGENT” DEVICE NOTE 5 POWERED BY ANDROID ONE