MCAFEE REPORT EXAMINES CYBERCRIMINAL UNDERGROUND

McAfee Labs sees 480 new threats per minute in Q3 2018; Cryptominers leverage IoT devices; Financial sector sees 20% increase in data breaches Key Findings McAfee researchers analyze cybercriminal markets and secret forums; reveal tactics, targets New IoT device malware grows 73% in Q3; total IoT malware up 203% in last four quarters Cryptomining malware increases 71%; miners leverage lax security, volume of IoT devices New mobile malware decreases 24%; cybercriminals leverage fake game cheats, dating apps Financial sector data breaches increase 20%; banking Trojans take uncommon approaches Spam botnnets spew “sextortion” scams; threaten to reveal victim web browsing habits … Continue reading MCAFEE REPORT EXAMINES CYBERCRIMINAL UNDERGROUND

4C Readies for Rapid Middle East Growth in Line with Global Expansion and New Investment Infusion

Following a year of strong growth in the Middle East, 4C is set to expand its regional workforce by 33% and intends be first-to-market with new services including Contract Lifecycle Management 4C, the customer-obsessed digital transformation consultancy, today announced significant growth, including increased headcount across key offices, expansion of its emerging practices, and new funding. 4C will create up to 100 new jobs in the next 12 months, which will include scaling its workforce in the Middle East by 33%. The additional headcount coincides with the expansion of the company’s core delivery teams and emerging practices of Quote-to-Cash, B2B Commerce … Continue reading 4C Readies for Rapid Middle East Growth in Line with Global Expansion and New Investment Infusion

Panasonic showcases best-in-class visual solutions at GITEX 2018

New 4K Laser Projectors, Professional Displays and Integrated PTZ Cameras deliver stunning imagery that meet future business demands across industries Panasonic Marketing Middle East & Africa (PMMAF) is showcasing its latest projection, professional display and integrated PTZ cameras at GITEX Technology Week 2018 from October 14 to 18 at the Dubai World Trade Center. Among new product introductions, taking the spotlight are game-changing technologies, including a 4k+ laser projector boasting 21,000 lumens of brightness, two new series of 4K+ professional displays and a 4K/60p integrated pan/tilt/zoom camera. Mr. Yasuo Yamasaki – Director, System Solutions & Communications Division, Panasonic Marketing Middle East … Continue reading Panasonic showcases best-in-class visual solutions at GITEX 2018

Three Customer Service Practices Middle East Organizations Need to Change

Author: Mark Ackerman, Regional Director, MESAT & EE, ServiceNow In today’s subscription economy, customers’ expectations are heightening. People don’t want to tell a company they’re having a problem. They just want it fixed. And if problems do arise, customers increasingly expect the company to acknowledge their pain, and fast. In fact, according to McKinsey, customers are less likely to renew or repurchase from the same company if the customer experience was only average; but when the experience improves from average to wow, customers are 30 to 50% more likely to renew. Unfortunately, for many companies, average customer service is the … Continue reading Three Customer Service Practices Middle East Organizations Need to Change