Driving the Omnichannel Strategy with AI

By Vikram Bhat, Chief Product Officer, Capillary Technologies The Ecommerce momentum is becoming unstoppable as brands are cashing in on a number of factors such as spike in mobile applications, a new generation of high-spending shoppers, and the availability of faster internet speeds to enable them to offer their customers a shopping experience whenever and wherever they choose. In addition, an omnichannel approach has clearly shaped the retail industry in 2019, a sector largely driving ecommerce sales in the region. Going omnichannel is tempting for many retailers who have not yet embarked on their digital transformation journey. However, implementing an … Continue reading Driving the Omnichannel Strategy with AI

Simplifying 8 Key Authentication Terms

By: Axel Hauer Director EMEA Enterprise Sales, IAMS at HID Global Industry jargon around authentication is practically inescapable. In today’s threat landscape, there’s certainly justification for keeping these topics front-of-mind and sparking conversation. But when authentication concepts start to get a little tangled, it can be hard to know if you’re speaking the same language as everyone else. Simplifying key terms is important to understand what they really mean, so you’ll see just how complex the world of authentication can be. 1. Strong Authentication Strong authentication is one of those industry terms that’s been overused in so many contexts, that … Continue reading Simplifying 8 Key Authentication Terms