Tag: techblogger

Developing Skills of The Future Today

By aggressively investing in education of digital skills, the region is preparing its youth for future employment and technology led economic development, explains Paul Potgieter, Managing Director – UAE, Dimension Data Artificial Intelligence (AI) and Blockchain are two significant technologies that are expected to change the regional landscape in terms of demand for specialized skills. … Continue reading Developing Skills of The Future Today

Fortinet Acquires Cloud-Based Threat Analytics Company ZoneFox

Adds Machine Learning-Based Threat Detection and Response Capabilities to Protect Enterprises From Insider Threats “Enterprise organizations are experiencing a dramatic increase in the number of endpoints and users accessing data and cloud resources, which is also increasing the need to defend against insider threats”, said Ken Xie, founder, chairman of the board and chief executive … Continue reading Fortinet Acquires Cloud-Based Threat Analytics Company ZoneFox

Achieving Availability in a Multi-Cloud Era

By: Mohamad Rizk, Manager System Engineers, Middle East Veeam   The new digital economy has brought about many such changes, forcing businesses and their IT infrastructure to react in new ways to meet new demands. When it comes to cloud, the changes are just as dynamic. Research tells us that 81% of enterprises are embracing … Continue reading Achieving Availability in a Multi-Cloud Era

Three Customer Service Practices Middle East Organizations Need to Change

Author: Mark Ackerman, Regional Director, MESAT & EE, ServiceNow In today’s subscription economy, customers’ expectations are heightening. People don’t want to tell a company they’re having a problem. They just want it fixed. And if problems do arise, customers increasingly expect the company to acknowledge their pain, and fast. In fact, according to McKinsey, customers … Continue reading Three Customer Service Practices Middle East Organizations Need to Change