Artificial Intelligence Middle East (AIME) to be launched by Gulf Data International Gulf Data International (GDI), one of the region’s leading IT solutions provider and systems integrator is launching Artificial intelligence Middle East (AIME) at GITEX this year atGitex Future Stars (GFS), Zaabeel Hall 4. Booth D7. The company will highlight new trends and developments in the areas of machine learning, facial recognition AI, advanced solutions for Digital Onboarding & Mobile e-KYC, Biometric Authentication, Digital Device Intelligence and FATCA Compliance. According to Omar Atta, Co-founder of AIME and Chief Commercial Officer of Gulf Data International, AIME aims to help businesses … Continue reading Artificial Intelligence given prominence by AIME at GITEX 2018

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Fortinet Again Named a Leader in the 2018 Gartner Magic Quadrant for Enterprise Network Firewalls

October 10, 2018 Business & Lifestyle Publishing

Fortinet Believes the Recognition Validates its Visibility and Protection Across the Entire Network and Distinguishes the Company’s Automated and Integrated Security Fabric Solution News Summary Fortinet® (NASDAQ: FTNT), a global leader in broad, integrated and automated cybersecurity solutions, today announced it has once again been recognized as a Leader in the Gartner Magic Quadrant for Network Enterprise Firewalls. The report for 2018 recognized Fortinet for the completeness of the vision and ability to execute that vision. “Fortinet is excited to be a Leader again in the Gartner Magic Quadrant for Enterprise Network Firewalls” said John Maddison, SVP of products and solutions … Continue reading Fortinet Again Named a Leader in the 2018 Gartner Magic Quadrant for Enterprise Network Firewalls

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Achieving Availability in a Multi-Cloud Era

October 7, 2018October 9, 2018 Business & Lifestyle Publishing

By: Mohamad Rizk, Manager System Engineers, Middle East Veeam The new digital economy has brought about many such changes, forcing businesses and their IT infrastructure to react in new ways to meet new demands. When it comes to cloud, the changes are just as dynamic. Research tells us that 81% of enterprises are embracing a multi-cloud strategy with a mix of solutions across private, public, and hybrid clouds – across multiple providers[1]. With this big move to multi-cloud, the next question is How can businesses ensure their apps and data are available across the new multi-cloud models they are adopting? Before … Continue reading Achieving Availability in a Multi-Cloud Era

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Three Customer Service Practices Middle East Organizations Need to Change

October 6, 2018October 7, 2018 Business & Lifestyle Publishing

Author: Mark Ackerman, Regional Director, MESAT & EE, ServiceNow In today’s subscription economy, customers’ expectations are heightening. People don’t want to tell a company they’re having a problem. They just want it fixed. And if problems do arise, customers increasingly expect the company to acknowledge their pain, and fast. In fact, according to McKinsey, customers are less likely to renew or repurchase from the same company if the customer experience was only average; but when the experience improves from average to wow, customers are 30 to 50% more likely to renew. Unfortunately, for many companies, average customer service is the … Continue reading Three Customer Service Practices Middle East Organizations Need to Change