New ServiceNow Virtual Agent Takes Chat from Conversation to Resolution

Now employees get answers immediately and can open cases directly from chatsto make every day work simple, accessible and natural for everyone ServiceNow(NYSE:NOW) has announced newconversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting work … Continue reading New ServiceNow Virtual Agent Takes Chat from Conversation to Resolution

Epicor to Accelerate Cloud ERP Adoption and Bring the Intelligent Cloud to Manufacturers and Distributors via Microsoft Azure

Microsoft Azure to power delivery of industry-specific solutions to organizations, facilitating faster growth and innovation Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth has announced an expanded strategic partnership with Microsoft to deliver Epicor … Continue reading Epicor to Accelerate Cloud ERP Adoption and Bring the Intelligent Cloud to Manufacturers and Distributors via Microsoft Azure

Epicor Unveils Product Vision for the Future of Business with ERP as the New Backbone for Digital Transformation and Growth

Epicor delivers the muscle to move industry forward with intelligent business platform primed for global customers to embrace cloud, IoT, mobility, predictive analytics, and more Poised to transform the future of enterprise resource planning (ERP) for manufacturers, distributors, and retailers, … Continue reading Epicor Unveils Product Vision for the Future of Business with ERP as the New Backbone for Digital Transformation and Growth