Value of Luxury: Sale, Discount and Price Reduction

 Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai When we talk about luxury, ‘expensive’ immediately and inevitably comes to mind. That’s why, luxury-price-expensive equation is always the major subject of luxury strategy, business plans, discussions, and opinions. Price and pricing is a very large concept to talk about. Within this concept, ‘Sale verse Price Reduction’ are two important tactical moves and  should be understood and analyzed well in luxury business. Time to time, ordinary brands make sales, involving a discount on price, and targets to sell the products in volume, which are not sold, or they are selling, but not at a desirable level. Luxury brands have … Continue reading Value of Luxury: Sale, Discount and Price Reduction

Luxury and time relationship

By Hakan Ozel, Area General Manager, Operations of Shangri-La Dubai The relationship of time and luxury is one aspect that we should thoroughly understand when we strategize and manage the luxury business. Once we grasp the nature of time in terms of stages in luxury, it becomes more meaningful and beneficial for all stakeholders. In basic terms, there are three time-stages for luxury products and services. During the first stage, small or big, luxury consumers have dreams in nature. They have dreams that they wish to come true other than just answering their basic functional needs. When they have a basic … Continue reading Luxury and time relationship

Luxury and Brand

Hakan Ozel, General Manager – Shangri-La Hotel, Dubai When we think of luxury, the focus point to consider is the brand itself. We cannot imagine luxury without brands. The brand is an integral part of luxury products and services as well as the dreams of the customers. Customers have dreams, and brands make their dreams come true. Therefore, when people ask what a luxury brand is, often the reply is that it is the brand that makes people’s dreams come true. Brands are important for business success. The goal of luxury management is to gain pricing power, which is the … Continue reading Luxury and Brand