Successful Tech Strategies for Tackling Evolving Guest Expectations in the Hospitality Industry

By: Elaine Shuck, Solutions Marketing Manager, Global Hospitality Team, Aruba, a Hewlett Packard Enterprise company Connectivity expectations in the hospitality industry have accelerated from simply providing mobile connectivity to leveraging wireless and wired network capabilities to make experiences increasingly home-like, while simultaneously improving operations and profitability. With a range of innovations to select from, we foresee that the following three technology trends will headline your IT to-do lists — regardless of your brand’s size or type. Trend #1: Know Your Guests Better Than Ever Before Delivering home-like experiences starts with knowing even more about your guests than before. This requires … Continue reading Successful Tech Strategies for Tackling Evolving Guest Expectations in the Hospitality Industry

Automation that Matters and Eliminates Errors

By: Hesham Elsherif, Principal System Engineer at A10 Operators consider network complexity to be the greatest threat for the next three years, according to a research survey by 451 Research. At 61 percent of respondents, this ranks higher than competition from cloud providers or concerns about the pressure on service margins and lower operating costs. Greatest Threat for the Next Three Years Network complexity 61% Competition from cloud service providers 49% Inability to adopt agile service delivery models 35% Regulatory constraints on spectrum 29% Inability to lower operating expenses 25% Increased pressure on service margins 25% This concern was echoed … Continue reading Automation that Matters and Eliminates Errors