MENA Businesses Deliver A ‘Good’ Total Experience
Total Experience is seen as the interconnection between Customer, Employee, User and Multiexperience. A Global study conducted by IDG Communications found that over half of MENA enterprises believe they offer a ‘good’ Total Experience. However, many businesses struggle to deliver on the individual facets that make up Total Experience: Customer, Employee, User and Multiexperience. Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced results of an online market research survey conducted by IDG Communications, indicating that just over half of businesses in the Middle East and North Africa (MENA) believe they offer a “good” Total … Continue reading MENA Businesses Deliver A ‘Good’ Total Experience
